Shipping policy

These Terms of Use and Purchase Conditions (hereinafter, “Conditions”) establish the terms that govern the use of this website (www.muymucho.com) and the purchase of products on it. We ask that before using this website, you carefully read these Conditions, as well as our Privacy PolicyandCookies Policy, all of them available on the website itself.

By using this website or placing an order through it, you agree to be bound by these Conditions, as well as our Privacy Policy and Cookies Policy, so if you do not agree with what is established in them, you should not use this website.

These conditions may be modified, so it is your responsibility to read them periodically in order to know those that are in force at the time of using this website or placing your order. In case you have any questions, you can contact us sending an email contact@muyimport.com.

1. Introduction

We inform you that the company HABITUS GLOBAL RETAIL, S.L.U, is the company in charge of centralizing the marketing of the products on this website. Thus, these Conditions apply to the relationship between HABITUS GLOBAL RETAIL, S.L.U,, (hereinafter, “HABITUS GLOBAL RETAIL, S.L.U,” or the “Company”) and you (hereinafter, the “Client”), regarding all those transactions you carry out on the website www.muymucho.es (hereinafter, “Online Store”). HABITUS GLOBAL RETAIL, S.L.U,, is a commercial entity of Spanish nationality, with address at C / Ferrocarril, 7 08755 Castellbisbal (Spain) and CIF: B26612754.

2. Customer data and engagement

The information or personal data that the Client provides us will be treated in accordance with the provisions of the Privacy and Cookies Policy. By using this website, the Client consents to the processing of their data and declares that they are true and correspond to reality. Therefore, the Client undertakes to:

  1. Use this website only to make legally valid queries or orders.
  2. Do not place any false or fraudulent orders. In the event of evidence of falsehood or fraud, we will be authorized to cancel the order and inform the relevant authorities. Likewise, we do not assume any type of responsibility for any damages and/or expenses that may arise from this.
  3. Provide us with your email address, postal address and/or other contact information in a truthful and accurate manner. Likewise, the Client consents that we can use said information to contact them, if necessary. If the Client does not provide all the necessary information, the order cannot be placed.
  4. Do not misuse this website by intentionally introducing viruses, trojans, worms, logic bombs or any other program or material that is technologically harmful or harmful. The Client will not attempt to gain unauthorized access to this website, to the server on which said page is hosted or to any server, computer or database related to our website. Failure to comply with this clause could lead to the commission of infractions classified by the applicable regulations. By placing an order through this website, the Customer declares that he or she is over 18 (eighteen) years of age and has the legal capacity to enter into contracts.

3. Service and product availability

The products offered on this website are only available for the Spanish Peninsular territory and the Balearic Islands (the Canary Islands, as well as Ceuta and Melilla, are excluded). In the event that the Customer requests delivery outside of the aforementioned territory, we reserve the right to not accept and/or cancel the order. All orders are subject to product availability. In the event of difficulties in supply or in the event of a lack of stock, we will inform you by email and will refund the Customer any amount they may have paid.

4. Orders

How are orders placed?

To place an order, the Client must follow the online purchasing procedure and click on the “PLACE ORDER” button. Subsequently, the Customer will receive an email acknowledging receipt of their order (“Processing your order”) within 24 hours following the order. The Customer will also be informed, by email, that the order is being shipped (“Order Completed”). Likewise, the Customer can check the status of their order in “My Account”.

In the event that the Client has made an error when entering their data, they may modify them in the section “My Account”, as well as exercising the right of rectification contemplated in our Privacy Policy, by sending an email to contact@muyimport.com; This data will be applicable for future purchases. If the error refers to the order in progress, the Customer must contact Customer Service.

www.muymucho.es does not assume any responsibility when the delivery of an order cannot be made as a result of the data provided being incorrect or incomplete. If the merchandise is returned to our warehouse due to repeated absence of the client or other causes beyond our control. HABITUS GLOBAL RETAIL, S.L.U, we reserve the right to charge transportation costs again or to cancel said order, subtracting the transportation costs incurred.

How is shipping and delivery carried out?

At the time the Client makes the payment. Shipping costs will vary depending on the shipping method chosen, as well as the size and weight of the order, and will be calculated automatically during the payment process and before completing the order. Those orders and payment confirmations received after 12:00 noon (local time) will be processed the next business day (working days from Monday to Friday, except for holidays marked in the official calendar.). We have the following shipping method:

  • Standard* (2-5 business days) The delivery time for your order is 2 to 5 full business days, counting from the date of placing the order and paying the corresponding price. The cost of your shipment is established based on weight, destination (peninsular, island).

In the event that it is impossible for us to deliver your order, it will be returned to our warehouses. We will contact the Client at the email address provided by the Client, in order to establish a new delivery date. In the event that four attempts have been made to deliver the order without delivery being possible for reasons not attributable to us, we will understand that the Client wishes to withdraw from the contract and we will consider it resolved. As a consequence of the termination of the Contract, we will return to the Client all those payments related to the order, which we had received from the Client, except for the additional costs derived from the resolution of the contract, which will be delivered within a maximum period of 14 days from the date on which we consider the contract resolved.

It will be understood that the order has been delivered at the moment in which the Client or a third party indicated by the Client acquires material possession of the products, which will be accredited by signing receipt of the order at the delivery address indicated by the Client. The risks of the products will be borne by the Client from the moment of delivery.

*Large volume and weight orders will be delivered to the home portal. The shipping cost does not include direct delivery to your home or installation.

*Furniture shipping has a transportation cost of €29.99.

Is it possible to check the order status and order history?

If the Client has his own account inwww.muymucho.com, you can track your orders by visiting “My Account” and clicking on “My Orders”. There, the Customer will be able to see the history of their orders, as well as their status. In the event that the Customer is not registered and does not have the “My Account” space, they can contact Customer Service directly to be informed about the status of their order.

Can we cancel an order?

We reserve the right to cancel any order (even if it has been previously accepted), not being responsible for any damage and/or expense, in the following cases:

  1. When an inadvertent error has occurred in the online store; for example, a payment or stock error;
  2. When there are reasons to believe that the Client is a minor or that the credit card to be used does not meet the requirements described in these Conditions;
  3. When the payment information provided by the Client is incorrect or unverifiable.
  4. When the shipping address provided by the Client is outside the territory, or the order cannot be delivered to the address provided by the Client.

If any of these cases are identified, we will duly notify you via email, in order to resolve the problem before taking any action.

5. Exchange, return and/or withdrawal policy

The customer will have the right to withdraw from the requested order within a period of 14 calendar days after receiving it.

For reasons of health protection and hygiene, no exchanges or returns will be accepted for sealed products that have been opened or unsealed, damaged or without a label.

The customer will receive the refund for returned products once we receive the merchandise in our warehouses and verify its status.

Customers will not be refunded initial shipping costs.

Process my return

To process a return, access the link above and fill out the fields with the order ID and your email.

It will redirect you to a page with your purchase information, where you will be asked to select the information related to your return, whether due to withdrawal or breakage.

If you need more information, you can send an email to  contact@muyimport.com

———-

Returns of orders from Spain have a cost of 5.99 euros per return.

*If you choose the instant transfer option, a €1 return cost will be added.

*These prices may vary depending on the size or weight of the product to be returned.

IMPORTANT: website purchases can only be returned through this means. Returns will not be accepted in a physical store.

6. Prices and taxes

The prices of the products that appear on this website are those applied at the time of purchase. Prices may be subject to change without notice, but will not affect orders that have already been accepted. All product prices, shipping costs and other services include VAT.

The prices of the products on the website include VAT but exclude shipping costs which will be added to the total amount as indicated in clause 4 of these Conditions.

Shipping costs are added per order. We will always inform you of the total price, including all taxes and other costs such as fees and possible delivery costs. The Client expressly authorizes us to issue the invoice in electronic format, although they may indicate to us at any time their willingness to receive an invoice in paper format, in which case, we will issue and send the invoice in that format.

7. Payment methods

The accepted payment methods are detailed below:

  • MasterCard
  • VISA
  • BIZUM

If you attempt to pay by any other means, we are not responsible for loss of payment or any other damage caused by the Customer's action. Payment is only accepted in Euros. We are committed to protecting the personal information of our Clients, and to this end we will encrypt credit card data. On the other hand, during the purchase process, the identification number (CVV) of the Customer's credit card is required. The CVV is a 3 or 4 numerical digit value that provides encryption control of the information recorded on the card. This security feature is designed to protect the Customer against fraud. Your CVV will not be stored in our Systems and the Customer must provide the number each time they make a purchase onwww.muymucho.com

When the purchase request and the Customer's data have been verified, the price will be charged to your account. When the Client clicks on “AUTHORIZE PAYMENT”, they confirm that the credit card is theirs or that they are its legitimate holder. Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, we are not responsible for any delay or lack of delivery and we will not be able to formalize any contract with the Client.

8. Customer service

For any claim or query you must contact us through the following email:

Email: contact@muyimport.com

9. Guarantees

If the Client contracts as a consumer and user, we offer guarantees on the products that we sell through this website, in the terms legally established for each type of product, responding, therefore, for the lack of conformity of the same that manifests within a period of three years from the delivery of the product. The guarantee relating to damage caused by use or improper use is excluded, as well as in general all those excluded by current legislation.

It is understood that the products are in accordance with the contract provided that (i) they conform to the description made by us and have the qualities that we have presented on this website, (ii) they are suitable for the uses to which products of the same type are ordinarily intended and (iii) they present the usual quality and performance of a product of the same type that are reasonably expected. The products we sell may present some variations due to the characteristics of the natural materials used in their manufacturing. These characteristics, such as variations in colors, sizes, textures, among others, will not be considered defects or flaws.

10. Liability and Exoneration of Liability

Except as otherwise expressly provided in these Conditions, our liability in relation to any product purchased on the website will be strictly limited to the purchase price of such product. All descriptions, product photographs, information and materials appearing on this website are provided "as is" and without express or implied warranties on them except those established by law. Some products may appear a little larger or smaller than their actual size due to screen settings and photographic technique.

Other items may be represented in a larger size than their actual size, in order to clearly show details; or smaller than its actual size, in order to show the entire item. Likewise, the color tones in the photographs of the products in the online store may be altered by the resolution of your monitor, and may differ from the real ones.

We will not be responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or damaging program or material that may affect the Client's computer, computer equipment, data or materials as a result of the use of this website or the downloading of content from it or, where applicable, to which it redirects.

11. force majeure

We will not be responsible for any non-compliance or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond reasonable control ("Cause of Force Majeure"). Causes of Force Majeure will include any act, event, lack of performance, omission or accident that is beyond our reasonable control and, among others, the following: Strikes, lockouts or other industrial action. Civil commotion, revolt, invasion, terrorist threat or attack, war (declared or undeclared) or threat or preparations for war. Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or any other natural disaster. Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private. Inability to use public or private telecommunications systems. Acts, decrees, legislation, regulations or restrictions of any government or public authority.

It will be understood that the obligations will be suspended during the period in which the “Cause of Force Majeure” continues, and we will have an extension of the term to comply with said obligations for a period of time equal to the duration of the “Cause of Force Majeure”. We will use all reasonable means to put an end to the “Force Majeure Event”, or to find a solution that allows you to comply with your obligations despite the “Force Majeure Event”.

12. Industrial and intellectual property

The Client recognizes and consents that all copyright, registered trademark and other industrial and intellectual property rights on all the contents of the website correspond to us or to those who have granted us a license for their use.

The Client may not use said material in a manner other than that expressly authorized by us.

13. Written communications

The applicable regulations require that part of the information or communications we send you be in writing.

The Client, by using this website, consents to the majority of said communications being electronic. Thus, we will contact the Client by email or by posting notices on the website itself. For contractual purposes, the Client consents to using this electronic means of communication and acknowledges compliance with the legal requirement to be in writing.

14. Transfer of rights and obligations

The contract is binding on both the Client and us, as well as their respective successors, assigns and assigns. The Client may not transmit, assign, encumber or, in any other way, transfer a contract or any of the rights or obligations derived from it, without having obtained our prior written consent.

We may transfer, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations derived from it, at any time during its validity, without the Client's rights being affected in any way. The lack of a requirement on our part regarding strict compliance with any of the obligations assumed by the Client, under a contract or these Conditions, or the lack of exercise by us of the rights or actions that may correspond to it, by virtue of said contract or the Conditions, will not imply any waiver or limitation in relation to said rights or actions, nor will it exonerate the Client from complying with such obligations.

No waiver by us of a specific right or action will constitute a waiver of other rights or actions derived from a contract or the Conditions. No waiver on our part of any of these Conditions or of the rights or actions derived from a contract will be effective, unless it is expressly stated that it is a waiver, and it is formalized and communicated to the Client in writing in accordance with the provisions above.

15. Complete agreement and partial nullity. Resignation

These Conditions, and any document expressly referred to in them, constitute the entire agreement between the Client and HABITUS GLOBAL RETAIL, S.L.U, in relation to their object. Likewise, they replace any other pact, agreement or previous promise agreed between the Client and HABITUS GLOBAL RETAIL, S.L.U, verbally or in writing.

The Client and HABITUS GLOBAL RETAIL, S.L.U, acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party or that could be inferred from any statement or writing in the negotiations entered into by both of them before the same, except for that which is expressly mentioned in these Conditions. Neither the Client nor HABITUS GLOBAL RETAIL, S.L.U, They have action against any uncertain statement made by the other party, verbal or written, prior to the date of a contract (unless such uncertain statement was made fraudulently) and the only action available to the other party will be for breach of contract, in accordance with the provisions of these Conditions.

If any of these Conditions or any provision of a contract are declared null and void by a final resolution issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

16. Modification of conditions

We reserve the right to review and modify these Conditions at any time. The Client will be subject to the policies and Conditions in force at the time they use this website or place each order.

17. Claims

You can send your complaints and claims through our contact channel, by sending an email to Email: contact@muyimport.com, being attended to by our customer service in the shortest possible time and, in any case, within the legally established period.

In this sense, we inform you that, if we have not satisfactorily resolved a claim, the Client has the right to go to an alternative consumer dispute resolution entity, which has been notified to the European Commission, in accordance with the provisions of the law.

18. Language, applicable law and jurisdiction

The language in which the contract will be perfected between HABITUS GLOBAL RETAIL, S.L.U, and the Client is Spanish.

The use of this website and the contracts for the purchase of products through said website will be governed by Spanish legislation. Any controversy that arises or is related to the use of the website or with said contracts will be submitted to the non-exclusive jurisdiction of the courts and tribunals of the Client's domicile.

The European Commission makes available to consumers a platform for the resolution of online consumer complaints, which you as a consumer can use and which is available at the following link:http://ec.europa.eu/consumers/odr/

19. DPO and complaints channel

https://muymucho.denuncias.normativasonline.es/site/denunciaindex 

 


 

Terms of use and purchase conditions

These terms and conditions of purchase (for endavant, the conditions) establish the terms that govern this website (www.muymucho.es) and the purchase of products. Please note that before serving the website, please carefully follow these conditions, as well as the Privacy Policy and the Billing Policy, available on the website.

In serving the website or making an order through the website, you consent to be bound by these conditions, as well as by the Privacy Policy and the Cookies Policy, so that, if it is not in accordance with the ones they establish, it will not be served.

These conditions can be modified, so it is your responsibility to periodically check them to confirm that they are in force at the time of serving the website or placing an order. In case you have any doubts, you can contact us through afterventa@muyimport.com.

1. Introduction

The report that the company HABITUS GLOBAL RETAIL, S.L.U, It is the company in charge of centralizing the marketing of the products of this website. Així, these conditions are applicable to the relationship between HABITUS GLOBAL RETAIL, S.L.U, (d'ara endavant, HABITUS GLOBAL RETAIL, S.L.U or the company) and you (for endavant, the client) how many transactions are made on the website www.muymucho.es (for endavant, the online store). HABITUS GLOBAL RETAIL, S.L.U It is a commercial entity of Spanish nationality, with domicile at C / Ferrocarril, 7 08755 Castellbiscal (Spain) and CIF B26612754.

2. Gives and commitments to the client

The information or personal data that the client provides is processed in accordance with those established by the Privacy Policy and the Galletes Policy. On the basis of the website, the client consents to the processing of the details and declares that they are true and correspond to reality. Therefore, the client is committed to:

1. Only serve the website for legally valid consultations or orders.

2. Do not fer cap false or fraudulent orders. In cases where there are indications of false information or fraud, we are authorized to cancel the order and inform the relevant authorities. However, we do not assume any responsibility for the damage and/or disasters that may arise.

3. Provide us with electronic address, postal address and/or other contact details in a truthful and exact manner. Així mateix, the client consents that we can serve this information to contact him, if necessary. If the client does not provide all the necessary information, the order cannot be processed.

4. Do not expose any unauthorized use of the website to the intentional introduction to the website of viruses, trojans, cucs, logical bombs or any other harmful or technologically harmful program or material. The client must not attempt to access without authorization the web page, the server on which it is located or any other

server, computer or data base related to the web. The non-compliance of this clause may be submitted to the commission of typified infractions by the applicable regulations. In making an order through the website, the client declares that he is over 18 years of age and that he is legally qualified to formalize contracts.

3. Availability of services and products

The products offered on the website are available for the Spanish peninsular territory and the Balearic Islands (excluding the Canary Islands, as well as Ceuta and Melilla). In case the client requests shipment outside the current territory, we reserve the right not to accept and/or cancel the order. All orders are subject to product availability. In case of difficulties in the supply or in case of lack of stock, we will not inform the customer by email and will refund any amount that they have paid.

4. Commanders

How are you a fan of them?

To place an order, the customer must follow the online purchase procedure by clicking on the "PUT THE ORDER" button. Subsequently, the client will send an electronic message confirming the order ("Processant la commande") within the next 24 hours. The client is also informed, by email, that the order is being sent (“Order completed”). Així mateix, the client can check the status of the order to “El meu compte”.

In case the client makes a mistake in entering the details, they can modify the “My account” section, as well as exercise the right of rectification provided for in the Privacy Policy, by sending an electronic message to postventa@muyimport.com; These details will apply to future purchases. In case the error refers to the current order, the customer must contact the Customer Service.

www.muymucho.es does not assume responsibility when the lliurament of an order is not possible due to the fact that the facilities are not correct or are considered incomplete. If the merchandise is returned to the store due to the repeated absence of the customer or other causes alien to HABITUS GLOBAL RETAIL, S.L.U, We reserve the right to charge for transportation charges again or to cancel the order and subtract them.

transportation problems in which s’hagi incorrect.

How is shipping and delivery?

At the moment the customer makes the payment, he must select the shipping method in order to be able to carry the order delivery at the end. Shipping costs vary depending on the shipping method, which is three, as well as depending on the size and weight of the order, and is computed automatically during the payment process before finishing the order. The commands and confirmations of

Payment, which is due after 12 midnight (local time), is processed on the following business day (the holidays are scheduled for Sunday to Sunday, according to the official calendar). We have the following shipping method:

· Standard* (2-5 working days). The order fulfillment term is 2 to 5 complete business days, depending on the date of completion of the order and the payment of the corresponding price. The shipping cost is stable depending on the weight and the destination (peninsular, island).

In the event that it is still impossible to obtain the lliurament, the order is to return to the magatzems and to have to contact the client through the electronic address that has facilitated in order to establish a further lliurament data. In the event that four attempts have been made to terminate the order and it is not possible to terminate it for reasons not attributable to us, we understand that the client has voluntarily withdrawn from the contract and considered it terminated. As a consequence of the termination of the contract, we will return to the client all the payments related to the order that he has made, he will bear the additional costs derived from the resolution of the contract, which is lliuren in the maximum term of 14 days from the date on which we consider the contract to be terminated.

It is understood that the order has been issued at the time when the client, or a third party indicated by the client, acquires possession of the material of the products, so that the signature of receipt of the order is accredited to the shipping address indicated by the client. The risks of the products are at the discretion of the client from the lliurament.

* The large volume commands are sent to the home portal. The shipping cost does not include direct delivery to your home or installation.

* The shipping of furniture has a transport cost of €29.99.

Is it possible to consult the status of the command and the history of commands? If the client has his own compte at www.muymucho.es, he can follow the instructions of the commanders in the apartment "El meu compte" to "Les meves comandes", on which he can see the history of the commanders, as well as the status in which they are found. In case the customer is not registered on the website and does not have the “My Account” space, he/she can contact the Customer Service directly for information on the status of the order.

Can I cancel a command?

We reserve the right to cancel any order (encara que se hagi previously accepted), and we are not responsible for any damage and/or despesa, in the following situations:

1. If an involuntary error has occurred in the online store; for example, a payment or stock error.

2. When there are reasons for believing that the client is under age or that the credit card does not comply with the requirements that describe these conditions.

3. When the payment information provided by the client remained incorrect or unverifiable.

4. When the shipping address provided by the customer is outside the territory, or in cases where it is not possible to send the order to the address provided by the customer.

In case any of these assumptions are identified, we will carefully notify the customer by email so that we can resolve the problem and finally take any action.

5. Canvis, returns and/or withdrawal policy

The client is entitled to withdraw from the order within 14 calendar days after having returned.

For reasons of health and hygiene protection, returns and returns of sealed products that have been opened or unsealed, without incorrect labeling, are not accepted.

The refund of the returned products, the customer will receive a copy and return to our services and verify their status.

Customers do not refund refunds for initial shipping charges.

Proceed the meva returned

To process a return, access the previous entry and complete all the camps with theCommand ID and the teu correuelectronic

It will redirect you to a page with the information of the commanded item, or it will require you to select the information related to the item returned both by withdrawal and by default.

If you need more information, pots sendrun electronicto contact@muyimport.com

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Returns from commanders of Spain have a cost of 5.99 euros per return.

*In the case of checking the instant transfer option, €1 will be added to the return price.

*These prices may vary depending on the size or weight of the product to be returned.

IMPORTANT: Purchases online can only be returned through this channel. Returns to the physical store are not accepted.

6. Preus and imposts

The prices of the products that appear on the website are those that apply at the time of purchase. The prices may be subject to changes without prior notice, but these changes do not affect the commands that have already been accepted. All product prices, shipping charges and other services include VAT.

The prices of the products on the website include VAT, but exclude shipping charges, which are subject to the total amount, as indicated in clause 4 of these conditions.

Shipping charges can be added per order. Always inform us of the total price, including all taxes and other costs for quotes and possible cancellations. The client expressly authorizes the invoice to be issued on electronic support, if he or she can indicate at any time the will to issue an invoice on paper support, in which case the invoice is issued and processed in this format.

7. Payment mitjans

The payment methods accepted are those indicated below:

· MasterCard

· VISA

· BIZUM

If you try to pay at any time, you are not responsible for the loss of payment or any damage caused by the client's action. Payment in euros is only accepted. We are committed to protecting clients' personal information by encoding credit card details. Furthermore, during the purchasing process the identification number (CVV) of the customer's credit card is required. The CVV is a value of 3 or 4 numerical digits that provides a xifratge control of the information recorded on the card. This security feature is designed to protect the client against fraud. The CVV is not included in our systems, and the customer must provide the number each time they make a purchase from us. www.muymucho.es.

When the purchase request and the client's details have been verified, the price charge is effective. When the customer clicks on “AUTHORIZE PAYMENT”, he confirms that the credit card is valid or that he is the legitimate owner. Credit cards are subject to verification and authorization by the issuing entity. In this sense, in cases where the entity does not authorize the payment, we are not responsible for any delay or lack of lliurament, and we cannot formalize the contract with the client.

8. Customer service

For any complaints or queries, you must contact us through the electronic address as follows:

Electronic information: postventa@muyimport.com

9. Guarantees

If the client contracts with a consumer and user, we offer guarantees on the products that we sell through this website, in the terms that establish the law for each type of product, and we are responsible, therefore, for the lack of conformity of the products that is manifested in a term of three years from the liurament. The warranty relating to damage caused by damage or improper use is excluded, as is also, in general, all those excluded by current legislation.

Please note that the products are in accordance with the contract as long as (i) they conform to the description that they contain and contain the qualities that are presented to the website, (ii) they are still suitable for the uses for which the products of the material type are ordinarily intended and (iii) present the quality and the usual benefits of a product of the mateix tipus that it is reasonable to expect. The products we market may present some variations due to the characteristics of the natural materials that are used to manufacture them. These characteristics, such as variations in colors, sizes or textures, among others, are not considered defects or defects.

10. Responsibility and exemption from liability

Bearing in mind that it is expressly provided to the contrary in these conditions, our responsibility in relation to any product that is purchased from the website is strictly limited to the purchase price of the product. All descriptions, product photographs, information and materials appearing on the website are provided with certification and without express or implied warranties regarding these, provided that the law establishes them. Some products may show a larger or smaller lens than the actual size due to the configuration of the screen and the photographic technique.

Other articles may represent either one size larger than the actual size, in order to clearly show the details, or one size smaller than the actual size, in order to show the complete article. However, the color tones in the photographs of the online store products may be altered by the resolution of the monitor, and may differ from the real images.

We are not responsible for any damage or loss resulting from a denial of service attack, virus or any other harmful or technologically harmful program or material that may affect the client's computer, computer equipment, data or materials as a result of the use of this website or the download of continguts of the web or, if necessary, those on which the main page is redirected.

11. Force major

We are not responsible for failure to comply or delay in the fulfillment of any of the obligations assumed as follows due to events that are beyond reasonable control (cause of force major). The causes of major force include any act, fet, lack of exercise, omission or accident that is outside our reasonable control and, among others, the following: the vagueness, the employer's tanks or other vindictive measures; the civil commoció, the revolt, the invasion, the threat or the terrorist attack, the war (declared or not) or the threat or preparations for war; the fire, the explosion, the storm, the flood, the landslide, the disaster, the epidemic, the pandemic or any other natural disaster; the impossibility of serving trains, buses, planes, motor transport or other means of transport, public or private; the impossibility of serving public or private telecommunications systems; the acts, the decrees, the legislation, the regulations or the restrictions of any government or public authority.

In this sense, it is understood that the obligations remain suspended during the period in which the cause of força major continued, and we provide for an extension of the term to comply with these obligations for a period of time equal to that during which the cause of força major lasted. Així mateix, cal posar all the reasonable mitjans so that the cause of força major is over, or to find a solution that allows compliance with the obligations malgrating the cause of força major.

12. Industrial and intellectual property

The client acknowledges and agrees that all copyright, trademark and other rights of industrial and intellectual property on all the contents of the website correspond to us, or those who have granted a license to serve them.

The client may not serve this material in a manner other than that expressly authorized.

13. Written communications

The applicable regulations require that part of the information or communications that you send be in writing.

The client, using this website, agrees that the majority of communications remain electronic. Please do not communicate to the client by email or by sending notices to the main website. For contractual purposes, the client agrees to serve this electronic communication system and recognize the fulfillment of the legal requirement of being in writing.

14. Cessió de rights and obligations

The contract is binding both for the client and for us, as well as for the successors, the assignees and the respective causative parties. The client cannot

transfer, assign, encumber or, otherwise, transfer a contract or any of the rights or obligations that arise without having obtained our prior written consent.

We may transfer, assign, encumber, subcontract or, otherwise, transfer a contract or any of the rights or obligations that arise at any time while it is in force, provided that the rights of the client are affected in this way. The lack of a requirement per part of us regarding the strict compliance of any of the obligations assumed by the client, pursuant to a contract or these conditions, or the lack of exercise per part of us of the rights or actions that we may correspond to, pursuant to this contract or these conditions, does not imply any waiver or limitation in relation to both these rights and actions, nor exonerate the client from complying with these obligations.

Cap waiver per part nostra of a concrete right or action implies a waiver of other rights or actions that is derived from a contract or from these conditions. Please waive on our part any of these conditions or rights or actions that are derived from a contract that is effective if it is not established expressly that it is a waiver that is formalized and is communicated to the client in writing, in accordance with what has been indicated above.

15. Complete agreement and partial nullity. Resignation

These conditions, and any document to which you make express reference, constitute the entire agreement existing between the client and HABITUS GLOBAL RETAIL, S.L.U, in relation to its object. Així mateix, substituteixen qualsevol altre pacte, agreement or previous promise that the client has agreed to HABITUS GLOBAL RETAIL, S.L.U, verbally or in writing.

The client i HABITUS GLOBAL RETAIL, S.L.U, They acknowledge that they have consented to formalize a contract without having relied on the declaration or promise made by the other party or that it is possible to infer from any declaration or writing in the negotiations entaulades for both previously, carrying from what is expressly stated in these conditions. Neither the client nor HABITUS GLOBAL RETAIL, S.L.U, They have the right to action for any uncertain declaration made by the other party, verbal or written, prior to the date of a contract (it is assumed that such uncertain declaration was made fraudulently), and the only action available to the other party is for non-compliance of the contract, in accordance with these conditions.

In the event that any of these conditions or any provision of a contract is declared null and void without effect by a resolution issued by a competent authority, the remainder of the terms and conditions remain in force, unless they affect the declaration of nullity.

16. Modification of conditions

We reserve the right to review and modify these conditions at any time. The client is subject to the policies and conditions in force at the time in which the website is served or each order is made.

17. Claims

You can send your six queries and claims through the electronic address afterventa@muyimport.com. The Customer Service will serve you in the shortest possible term and, in all cases, in the term established by the law.

In this sense, it is reported that, in the event that a claim has not been satisfactorily resolved, the client is entitled to go to an alternative consumer dispute resolution entity that has been notified to the European Commission, in accordance with the provisions of the law.

18. Language, applicable legislation and jurisdiction

The language in which it is formalized the contract between HABITUS GLOBAL RETAIL, S.L.U, and the client is the castellà.

The use of this website and the contracts for purchasing products through the website are governed by Spanish legislation. Any dispute that sorgeixi or have any relationship with the use of the website or with these contracts is subject to the non-exclusive jurisdiction of the jutjats and the courts of the client's domicile.

The European Commission makes available to consumers a platform to resolve online complaints in consumer matters, which the consumer can serve, which is available at the following: http://ec.europa.eu/consumers/odr/.

 

19. DPO and complaints channel

https://muymucho.denuncias.normativasonline.es/site/denunciaindex